our questions should be answered below.
If you have a question that is not answered, please let me know.
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Want to see our portfolios?
You can view complete weddings, start to finish, and complete
portrait sessions by viewing the proofs from the galleries
listed here.
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To book or
inquire about a wedding date or portrait date:
Contact
Pensacola Photography
by email or by phone at 904-687-0642 to see if your date is available. Please leave a
message if we do not answer. Due to the nature of our business,
most of our work is done on weekends or evenings, and we are often
away from the phone during business hours.
Deposits:
Dates are
considered booked and reserved upon payment and receipt of the
deposit. You should book your wedding date as far as possible in advance so
that we may reserve that date for you. If circumstances prevent
booking in advance, call us anyway, we may have that date open due
to cancellations. Upon requesting a date, we will give you time to
pay the booking deposit, but the date will not be held indefinitely.
The deposit
required to book the date is applied to the package price, and upon
receipt of deposit we will send you a receipt/statement, showing the
deposit paid and the balance due. For weddings, the balance is due
two weeks prior to the wedding date; for portrait sessions, the
balance can be paid at the photography appointment.
Portrait dates
may be booked and reserved in advance with a deposit. If you would
prefer to wait until you arrive at the Gulf Coast and give us a
call, that is fine, we can set a date/time then; however we may have
already booked your desired date/time with a paid deposit. If you
call when you get to your destination to set up a date, we may request a credit card number prior to traveling to the
appointment location site. If we do request a card number, we would
authorize (not charge) the deposit amount, then you could pay by
whatever method you choose at the appointment. If you failed to
show up for the appointment we would then charge the deposit amount
to the card (no show fee).
Wedding
and Portrait Photography Portfolio:
We always welcome meetings with our
clients so we can discuss exactly what your expectations are for
your wedding photography. If you wish to review our portfolio of
work, we have over 5,000 photos in the online galleries which are
representative of our style and work. These galleries include
entire wedding photography, from start to finish, not just a select
few photos. This way you have access at any time to a large body of
our work. We are always available for consultation by email or
phone also.
If you are
local, we can arrange a meeting and sign the contract and you can
pay your deposit. If you are out of town, you can print the
contract and standard terms for wedding photography, wedding
package, or portrait photography, complete and sign, and mail it in
to the address indicated along with the deposit amount. We can also
send you an online invoice that you can pay online. If you would
rather not pay online, the invoice will have alternatives for
payment.
We realize that
it can be difficult to contract services and make plans when you are
out of town, so we have tried to make it as convenient as possible
for you.
Wedding
Packages (complete weddings including Officiant, professional
photography and other items):
A White Sands Wedding is a wedding
package complete with everything you need to have a destination
wedding. It can be as simple or as elaborate as you like.
Marriage
ceremonies are as varied as the brides and grooms, and we want you
to have the ceremony you desire. It is impossible to list every
ceremony option or wording here, but we will be happy to discuss
with you and tailor your ceremony so you can have just what you
want.
You can write
your own vows or recite readings or poetry during the vow portion of
the ceremony.
Please visit
our collection of Wedding Readings and Scriptures for ideas.
If you would
like a non-traditional ceremony, just discuss it with us. We want
to understand what you want and do all we can to make that happen,
just be sure to communicate with us so that we have a clear
understanding of the type of ceremony you want.
There are many ways that friends, family and
children can be involved in your marriage ceremony. Let us know how you want them involved, or if
you aren’t sure, we can discuss it and come up with something.
Children’s vows can be included in the ceremony if you wish. These
are all things we will discuss in detail once you book a
White Sands Wedding with us.
If you have
booked one of our
White Sands Wedding and wish to bring your own
Officiant or minister, there will not be any discount for using your
own minister or Officiant. We are able to keep our package prices
affordable because we do everything in-house, and since we do not
have to hire an outside minister, there is no cost-savings to us.
Our Ordained Minister is a female, age 53, and has
performed hundreds of beautiful, personal ceremonies. Our
minister will contact you prior to the wedding date to discuss your
personal ceremony.
We realize you may have a preference for a male
minister. We do not currently have one on staff. It is
perfectly acceptable for you to procure your own minister, or we can
do it for you. The common rate for ministers performing a
beach ceremony is approximately $250.00. If we book your
minister, this amount would need to be paid at the time of booking
the non-staff minister, and is non-refundable.
Outdoor weddings and weather:
If you are local, you should have another
location planned, just in case it does rain at the time of your
ceremony--your home, or a friend’s home, or a hotel if you are
staying at the beach. If you are from out of town and staying at a
hotel, you should consult with the hotel (resort/condo/house
owner/manager); many have a place indoors
that could be used for a few minutes for a ceremony, however, any
fees for this are your responsibility. In case of rain, we will be
happy to work with you to rearrange the ceremony or other portions
of the event. For example, if we have to move indoors for the
ceremony because of rain, we would be happy to do the beach
photography the next day, or at another time convenient for all of
us.
Locations:
We
can set up your White Sands Wedding at a site you have available, at
the house or condo you are renting on the beach (inform the
owner/management first), or we can use a public beach area. Some
public beach areas do require a permit. Obtaining the permit, and
the payment, would be your responsibility; however we will get all of
the details and information you need to do that. Some parks also
have pavilions and other facilities require a separate and/or
additional permit to reserve the pavilions for use, such as for the
reception portion. This also is your responsibility, but we would
help you in obtaining this.
We will not knowingly set up a wedding at a site
that we know to require permits if you do not have one. We will
abide by all the rules and regulations of the public areas where the
wedding is held.
Some public areas also require a vehicle or per
person entry fee. These regulations differ for each park, so once
we determine the best place for your wedding, We can contact the
public site to find out what the current regulations are. You
and/or your personal guests, and anyone entering the site for your
wedding will be responsible for their entry fee. White Sands
Weddings/Pensacola Photography employees and contractors will pay
their own entry fees.
Beach
Access:
For all White Sands Weddings (except the Sand
Between Your Toes Wedding) we must be able to park a truck and
trailer close enough to the site in order to unload and transport
all of the decorations and the reception supplies and equipment. In
extreme circumstances, there may be an additional fee for those
weddings where equipment has to be carried a long way because we
cannot get close enough to park the trailer to unload the equipment
at a reasonable distance. If you think that your desired location
might be difficult to get the equipment and supplies to, please let
us know so we can check the location out further. Please see
the wedding description page for locations that we know require an
additional surcharge to deliver the wedding equipment.
We must be able to legally access the wedding
site; we will not trespass to get to the site, or will not set up a
wedding on private property without prior permission.
How a
White Sands Wedding works:
Once you book and reserve a date with a deposit, We will send you,
by regular mail or by email attachments, more information, and and
someone will contact you to get the details of your wedding. Provide the
details to us as far in advance as you would like, but at least 3-4
weeks prior to the wedding date. Once we have the information
we can
plan your wedding timeline, and inform everyone involved of what to expect.
We will forward you the wedding plan, and then call you prior to the
wedding date to discuss it and make sure we have all of the correct
information.
When you arrive at your Gulf Coast destination for
your wedding, please call the office (904-687-0642) and let us know you are at your
destination, and please provide a cell phone or other phone
number where you can be reached once you leave home for your
destination.
You can schedule your wedding for any
time of day you want, morning, noon or evening (before dark).
If you want the closest time possible to sunset, we will
look up the sunset time for
that date, and determine the starting time by which wedding package
you have purchased, along with how many people are involved in your
wedding (attendants, family, and events, such as reception events).
We must start early enough to be finished before dark.
If you purchase a wedding package with a cake
reception included, we can have the wedding outdoors and the
reception portion indoors. Your rental house might have a good area
for this, and many condo/resorts have meeting/banquet rooms you can
rent for this. If the cake reception portion of the wedding is
moved indoors, it must be an adjacent area.
If you are purchasing a wedding package, and plan
on incorporating the reception portion with a catered meal, you
should consider upgrading your package to include either the
Value Photography Package 1, or the
Value
Photography Package 2. This will allow for more hours of coverage
to cover the additional time needed for the dinner, and the
additional photographs of the longer reception. If the
reception is not immediate and adjacent to the wedding site
Photography Package 2 is required.
If you are planning a dinner for your
guests at another location after the wedding, and want to have your
cake cutting pictures on the beach, we can set everything up so that
you can have your bride and groom champagne toast and cake cutting.
We could then pack up the cake and everything that goes with
it (napkins, plates, cups, forks, beverage, etc) and just send it
with you, so you can serve it after your dinner. Be sure to
let us know this is your plan so we can bring appropriate packaging
materials.
Timeline: Generally, the timeline for your
wedding is as follows:
The actual time it takes for a wedding is
determined not only by the particular package you choose, but by the
number of people involved in your wedding (attendants, family, and
guests).
We will have a number of people providing services
at your wedding, including the professional photographer,
minister/Officiant, director of wedding services, and a general
assistant. The director of wedding services will be available to
instruct everyone involved in the wedding where to go, stand, and
direct the processional. We will have everything planned according
to the information you provide in the questionnaire, so please be as
detailed and specific as you can.
Please read the Terms of Agreement for the appropriate service. The
Terms of Agreement has precedence over the information presented above. If
you do not understand any portion of the contract, please contact
us.
Cancellation or Date Change:
If the wedding is cancelled for any
reason, the deposit is forfeited. If the date is changed, each
contract will be reviewed on a case by case basis to determine if we
can carry the deposit forward to another date. Once your date is
booked and reserved with a deposit, we must decline all other
photography requests for that date and time, therefore the deposit
is non-refundable.
We support and
want to extend our appreciation to all military personnel. If
orders are changed requiring a change in the wedding date, the
deposit will be applied to your new wedding date, conditional upon
whether we have the date available.
Photography and Proofs:
The number of proofs you receive for
your photography is determined by the package you purchase. The
packages are designed to generally cover the amount of photography
needed for the amount of time included in the package. Please
review the packages carefully and book the package appropriate to
your wedding or event. If you need to discuss exactly what will be
included, please speak with us ahead of time to make sure you book
enough time for your event.
Overtime hours
can be added to your package if necessary; however it is best to
plan for this ahead of time, as the photographer may have another
booking before or after your event and cannot accommodate you on
short notice. Overtime hours include additional proofs for that
hour, and the rates can be found on the standard price list.
Depending on the
season, it takes about two-three weeks for us to get the proofs to
you. Many times it is earlier than this. If you are local, we can
arrange a meeting to deliver your proofs to you; otherwise we will
mail them by insured US Priority Mail to the address indicated on the
contract. Be sure to keep us updated of any address changes.
Your proofs are
photographs provided to you from your wedding, portrait or other
photography session. These proofs are provided so that you may
select your enlargements and reprints, they are not considered final
prints. If a proof is not perfect, don’t worry, we will make any
corrections before printing your enlargements or prints. If you
have questions about a proof, please ask us.
Premium wedding
proofs are individual 4x5 prints and do have the studio name printed
on the bottom front and copyright information on the back.
Individual 4x5 proofs have a pebble finish textures and copyright
information on the back.
Value
package, wedding package, and portrait proofs are printed in an
8.5x11 bound book, with six proofs per page, and a customized cover
designed from selected photos. All proofs are protected under
federal copyright laws. Proofs are yours to keep.
A custom bound
proof portfolio is a bound book of your proofs, with multiple proofs
printed to a page, and includes a custom designed cover. The proof
book itself becomes a keepsake album of the entire event.
Enlargements and Prints:
Enlargements and prints should be ready within two to three weeks after you get the order to
us. This may vary due to the fact that our professional lab may be
extremely busy during peak times (wedding season and Christmas
holidays), and we may also have a heavier workload than usual during
those time periods. We will process enlargement orders in the
order received, and payment received if enlargements are not
included in your package. If your order includes an album, we try to
have the materials available to build the album, but because these
are so varied due to enlargement sizes, etc., we may have to order
the parts for the album, and this will take some extra time to get
the shipment from the manufacturer.
You can order your enlargements
online at our storefront. Please see the instructions at the
store for ordering. If you have credits from a package, we
will provide you with a coupon code to use at checkout for your
included credits. Credits provided with a photography or
wedding package must be used within 180 days of wedding date, and
the coupon should be used on your first order, and only on one
order.
Instructions for ordering
enlargements will be included with your proofs.
When using the shopping cart feature to order your
proofs, you will be asked for payment during checkout in the form of
a debit or credit card (Visa, MasterCard, American Express,
Discover). There are two ways to pay by debit/credit card:
Online Payment--you will enter the card information and it will be
processed by our credit card service provider (PayPal), and we will
never see the credit card information. We will receive the
notice that the payment has been made and a copy of your order
invoice. If you use the other option, Offline Payment, you
still have to enter all of your credit card information. The
difference is that the card information is sent to us (we will have
your credit card number, etc.) and we input the information into our
terminal for approval (again, we use PayPal for our credit card
processor), and your card information remains in the system.
The easiest and most secure way to pay is to use the Online
Processing option.
Another tip: If you wish to mail a check for
payment of your enlargement order, there is no option for checking
out with check payment, so use this work around. Enter the
credit card number: 1234 1234 1234 1234 with a made up expiration
date and security code number. Then immediately send an
email to: kopperhead@cox.net
providing me with the order invoice number and let me know that you
are mailing a check. The enlargement order will not be filled
until payment is received.
We do try to fill enlargement orders as soon as
we receive them, however, due to workloads during certain seasons,
we are very busy. Most orders will be filled on Tuesday.
If you submit an order on Wednesday through Monday, we are busy
getting ready for weekend weddings starting about Wednesday; we
usually have a wedding on Friday, Saturday, and sometimes Sundays.
Otherwise, we do try to take Sundays and Monday's off since we work
most evenings and weekends. Therefore Tuesday is the best day
for us to process your order and get it sent to the lab.
Shipping:
We ship by insured US Priority Mail. No shipping
charges are added to ship your proofs, however there are shipping
charges, according to the order total, for enlargements and other
items ordered. These charges are on the storefront. Some orders may require a delivery signature.
Orders of regular enlargements or prints sized 11x14
and smaller will be shipped directly to you from the lab.
Please let us know if anything was damaged in shipment, so we can
instruct you on returning it to us.
Any enlargements with special treatments (mounting,
sealing) and larger than 11x14 will be shipped directly to us.
We will inspect the item and send it to you by US Priority Mail.
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the above information
Wedding Photography Only
Wedding Photography Contract
and Standard
Terms
Complete Wedding Package
Wedding Package Contract
and Standard Terms
Portrait Photography
Portrait Photography Contract
and Standard Terms
